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Summary, etc. note:
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While I don't have access to specific "most found results" data on a single book, and the author name you provided ("කළුආරච්චි, කේ.ඒ.එස්.පී") might be written in Sinhala script, I can provide a description that logically aligns with a book titled "Quality Management" by an author from Sri Lanka. This description will incorporate elements commonly found in textbooks and educational materials on quality management, tailored for a Sri Lankan context. It will also consider potential applications and relevance for various industries and organizations within Sri Lanka.
Here's a potential book description:
**ගුණත්ව කළමනාකරණය (Quality Management) by කළුආරච්චි, කේ.ඒ.එස්.පී.**
This comprehensive textbook, "ගුණත්ව කළමනාකරණය (Quality Management)," authored by කේ.ඒ.එස්.පී. කළුආරච්චි, provides a thorough introduction to the principles, practices, and tools of quality management, specifically tailored for students and professionals in Sri Lanka. This book aims to equip readers with the knowledge and skills necessary to implement effective quality management systems, driving organizational excellence and enhancing customer satisfaction in diverse sectors.
The book begins by establishing a solid foundation in the fundamental concepts of quality, including its evolution, dimensions, and importance in today's competitive global marketplace. It then delves into key quality management philosophies, such as those championed by Deming, Juran, Crosby, and Ishikawa, illustrating their relevance to Sri Lankan businesses. Particular attention is paid to understanding the unique challenges and opportunities faced by organizations in Sri Lanka in achieving and maintaining high levels of quality.
The text meticulously covers essential quality management frameworks and standards, including ISO 9000 series, Total Quality Management (TQM), Six Sigma, and Lean Management. It provides practical guidance on implementing these frameworks, incorporating real-world case studies and examples relevant to Sri Lankan industries, such as apparel manufacturing, tourism, agriculture, and information technology. The book also explores the role of quality in service industries, a crucial sector in the Sri Lankan economy.
Furthermore, "ගුණත්ව කළමනාකරණය" emphasizes the practical application of quality management tools and techniques. Readers will learn to utilize statistical process control (SPC), cause-and-effect diagrams, Pareto charts, flowcharts, and other analytical tools to identify, analyze, and resolve quality issues. The book also includes dedicated chapters on auditing quality management systems, continuous improvement methodologies (Kaizen), and the importance of employee involvement and training in fostering a quality-conscious culture.
Beyond the technical aspects, the book addresses the human dimension of quality management, stressing the significance of leadership, teamwork, communication, and employee empowerment in building a sustainable quality culture. It examines the ethical considerations in quality management and the role of quality professionals in promoting ethical behavior within organizations.
This book is an invaluable resource for undergraduate and postgraduate students in management, engineering, and related disciplines. It is also an essential guide for managers, quality professionals, and anyone seeking to enhance their understanding and application of quality management principles in the Sri Lankan context. The clear and concise language, coupled with practical examples and case studies, makes this book an accessible and highly relevant resource for driving quality improvements and achieving organizational success in Sri Lanka. It serves as a crucial stepping stone towards building a robust and globally competitive economy through a commitment to quality excellence. |